Your complete satisfaction is very important to us.
- New, unopened items may be returned within 60 days of purchase except for books, magazines, DVDs or patterns which are not returnable.
- Sale items are not returnable.
- Discount adjustments will be made on the refund if the part of the order not returned falls below the discount level.
No authorization is necessary. Simply return with a copy of the packing slip to:
1 N Main Street
Mount Vernon, OH 43050
If you received an item sent in error or defective, please contact us at (740) 324-5124 or [email protected]
All of our Knitter's Pride Products are backed by our 100% no-questions-asked replacement policy. If you have an issue with a Knitter's Pride product you've purchased from the Makery please contact us.